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Frequently Asked Questions

RISK Payments' leading solutions can take you to the top. We're also easy to deal with, so if you can't find your answers here, please contact us.

Payment Methods

What payment types are supported?

We support all major credit cards including Visa, MasterCard, American Express, Discover, UnionPay International and more. We also support ACH (Automated Clearing House) payments using our state-of-the-art global payment gateway.

Are there any processing volume limits?

For legitimate businesses, we typically support as much volume as you need.

Where can I accept payments?

We enable you to accept payments online (card not present environment), in your application for iOS or Android, in-store (point of sale), or on the go (wireless, mPOS).

How will my rate be determined?

Your rate is determined by a number of factors including business type, location, method of payments, etc. Because of our banking relationships, we have the most competitive rates on the market.

Account Approvals

How Can I Contact You?

You can contact us using our online form or by calling toll-free 866-557-3655.

When will I receive an answer?

During normal business hours during the week, we can typically get back to you in a matter of minutes, and begin our consultation process.

How quickly can I be processing?

Responses to this vary greatly depending on your industry, what type of service you offer, and your current risk profile. Please call us or complete an application to begin this process.

What time are consultants available by telephone?

We are available from 8 am - 5 pm, Mountain Time. For emergency consultations, we will try to make someone available immediately.

Services

Does RISK Payments Offer Fraud Protection?

Yes. Fraud protection is our #1 priority. We provide the best tools and services available today.

Does RISK Payments support subscription billing?

Yes, we support subscription billing using credit cards or ACH.

How soon will I get paid after transactions are processed?

Within one business day.

How long does it take to integrate and Is Tech support provided?

You can be up and running in 24 hours after applying. Yes, we offer technical support assistance.

Partnerships

Does RISK Payments Offer ISO & Agent Partnerships?

Yes. We offer a lucrative merchant reseller program. To find out more, click here.

What Type of Agreements Do You Offer?

We offer Non-Exclusive and Exclusive agreements, you choose what is best for you.

Do You Support Prive Branding?

Yes. If you are an eligible ISO, we support fully private labelled solutions.

Get started and receive a decision in as little as 24 hours

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